We are here to help - please email us using this form and we will reply as soon as possible.

You are also welcome to call us on 0800 548 464 Monday to Thursday 8.00am - 6.00pm, Friday 8.00am - 4.00pm or Saturday to Sunday 8.30am - 4.30pm. Or fax us on +64 09 527 3193. If calling from overseas, please call us on +64 09 551 9037.

Exchange and Refunds

If your email or phone call is regarding an exchange or refund on an item you have purchased online or in store, please click here regarding to read our returns & exchange policy, which will outline the steps required.

Charities We Support

Please note - we are unable to assist with requests for donations or other charitable contributions as our annual budget for corporate giving is already allocated, primarily to assist Cure Kids and the Westpac Rescue Helicopter with funding.